Flights:
Flights are not included in any of our packages. We can put you into contact with a company to arrange for air transportation for you. From then on all responsibility for air transportation is between you and whoever you decide to use to arrange the flights for you.
Accommodation:
Our prices are based on an occupancy level and room style as described in the accommodation page. If you are travelling alone and want to share a room, we will do our best to pair you with a roommate of the same gender. If you request your own room there will be a single room supplement.
Meals and Drinks:
If you have special requirements for health reasons or allergies, we will do everything possible to accommodate you. Please inform us when you book your trip.
Transfers:
Transfers are only included in our luxury camps and then only as stated in each trip. Transfers can be arranged for B&B and other stays (for example Girona, Perpignan or Barcelona airport or Girona or Figueres train stations), however they will carry a supplemental fee.
Passports and Visas:
All participants must have a passport that is valid for 6 months after the conclusion of the trip. It is the passengers responsibility to obtain a valid passport and or visa if necessary. US citizens do not generally need a visa to visit Spain, check with your airline carrier to confirm whether you need one. Girona Cycling S.L assumes no responsibility for changes in document requirements, not for carriage or entry into any destination for any passenger not having proper documentation. Passengers denied boarding or entry because of improper documentation will receive no refund.
Reservations and Payment:
You can reserve a vacation package or stay at Mas Pelegri at any time up until the day prior to your selected trip's departure, based on availability. All trip prices are listed in Euros. For payment, Girona Cycling S.L. accepts major credit cards and personal Bank Transfers with all bank transfer commissions paid for by the guest. A deposit of 50 % of the trip cost, is required to reserve your trip. The remainder must be paid at least 90 days prior to your trip's departure. Please take out necessary travel insurance when you book your trip. Payment of a deposit constitutes acceptance of the Terms and Conditions and the Waiver of this package.
Smoking:
Smoking is not allowed in any of our vehicles or at Mas Pelegri. Please note that restaurants and public buildings in Spain do not allow smoking.
Bike Helmets:
Helmets are required at all times in Spain while cycling or horse riding, unless you own a UCI professional race licence.
Items Not Included In The Price:
Any expenses that are not explicitly mentioned in these terms and conditions are not included in the package. These include, among others, expenses such as passport fees, travel and medical insurance (please make sure you take out a policy before you come), drinks and telephone calls.
Trip Cancellation Due to Unforeseen Circumstances:
Girona Cycling S.L. reserves the right to cancel a trip at any time. In this event, a full refund will be issued. If a trip must be cancelled due to unforeseen circumstances, we will make every effort to do so at least 60 days prior to the trip start. A trip will not be cancelled due to low enrolment. In fact we do not see any reason for trips ever to be cancelled, but you never know with life, so we have to add this clause.
Refund Policy:
Any cancellation will incur a cancellation fee. If you must cancel your trip more than 90 days before your trip's departure, the minimum cancellation fee of 25% of the original trip price will be charged; 61-90 days before your trip, a cancellation fee of 40% of the original trip price will be charged; 31-60 days before your trip, a cancellation fee of 65% of the original trip price will be charged. There is no refund for cancelling a trip less than 30 days before departure. If we are able to replace your cancelled booking by another party from our waiting list, you will be refunded whatever you have paid towards your trip less the minimum cancellation fee. This will be handled at Girona Cycling S.L.'s discretion. We would ask everyone to take out travel insurance to cover cancelation costs. This refund policy only applies to deposits paid directly to Girona Cycling S.L. Deposits paid to other tour operators, even if they are using Girona Cycling S.L. or Girona Cycling's facilities such as Mas Pelegri, are covered by the refund policies of those tour operators and not Girona Cycling S.L.. For clarification, whoever you pay your deposit or total trip cost to, their refunds policy governs any refund you may able to get and if a refund is agreed, will then come directly from that company. People bookings by other tour operators cannot get a refund from Girona Cycling S.L.
Refunds For Withdrawals or Absences:
If serious illness or emergency compels you to leave a tour, Girona Cycling S.L. will make best efforts to refund you for unused services, but this is at Girona Cycling S.L.'s discretion. Please see refund policy above. Refunds are limited to amounts that can be recovered from the service providers by Girona Cycling S.L. and written requests with relevant documentation have to be received within 60 days of completion of the trip. Your own personal Travel insurance may cover other losses, so we ask that everyone takes out travel insurance at the time of booking any trip with Girona Cycling S.L.. There is no refund for arriving late or leaving a trip early. Please note that Spain has top quality health care, so if you are unfortunate enough to have a medical problem you will be well taken care of. The local hospital here is one of the best hospitals in Spain.
Travel and Medical Insurance:
Travel and medical insurance are not included in any of our trip packages. You are expected and requested to take out your own personal travel and medical insurance before coming on a trip with Girona Cycling S.L.
Mas Pelegri is owned and run by the company Girona Cycling S.L.